These Terms and Conditions govern the provision of roofing, roughcasting, guttering, building and related services by JG Roofing & Building ("we", "us", "our", "the Company") to our customers ("you", "the Customer"). By accepting a quote or engaging our services, you agree to these terms.
1. Our Details
Business Name: JG Roofing & Building
Location: Edinburgh, Scotland
Email: admin@jgroofingandbuildingedinburgh.co.uk
Phone: 07519 426 799
2. Quotations
- All quotations are provided free of charge and without obligation.
- Quotations are valid for 30 days from the date of issue unless otherwise stated.
- Quotations are based on information available at the time of survey. If additional work is required once work has commenced, we will notify you and agree any additional costs before proceeding.
- Quotations do not include work not specifically described in the quote document.
- VAT is not currently charged unless specifically stated on the quotation.
3. Acceptance of Work
- Work commences upon your written or verbal acceptance of our quotation.
- By accepting a quotation, you confirm you have the authority to authorise the work (e.g. as the property owner or with the owner's permission).
- For rental properties, it is your responsibility to obtain any necessary landlord or tenant permissions.
4. Deposits & Payment
- A deposit may be required before work commences, particularly for larger projects or where materials need to be ordered. This will be stated in your quotation.
- The balance is due upon satisfactory completion of the work unless otherwise agreed in writing.
- Invoices are payable within 14 days of the invoice date unless otherwise agreed.
- We reserve the right to charge interest on overdue invoices at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.
- We accept payment by bank transfer, cash or cheque. Payment details will be provided on your invoice.
5. Carrying Out the Work
- We will carry out all work in a professional and workmanlike manner using appropriate materials.
- We will take reasonable care to protect your property during works. Any damage caused directly by our negligence will be rectified at our cost.
- We are not responsible for pre-existing defects or damage discovered during works unless we caused them.
- We will endeavour to complete work within agreed timescales but cannot be held liable for delays caused by weather, material availability or other factors outside our control.
- You must ensure safe and reasonable access to the property for our team and any necessary equipment.
- We reserve the right to suspend or terminate work if access is denied or if the site becomes unsafe.
6. Materials
- We use quality materials appropriate for the work. Specific materials can be agreed in advance and noted on the quotation.
- Where materials are specified by the customer, we cannot be held responsible for the performance of those materials.
- Materials ordered specifically for your job may be charged for if the job is cancelled after ordering.
7. Workmanship Guarantee
- We guarantee our workmanship for 12 months from the date of completion unless otherwise stated.
- This guarantee covers defects arising from our workmanship only and does not cover damage caused by extreme weather, third parties, or normal wear and tear.
- Material guarantees are subject to the manufacturer's terms and conditions.
- The guarantee is non-transferable and applies to the original customer only.
- Any guarantee claim must be reported to us in writing within the guarantee period.
8. Insurance
- JG Roofing & Building holds Public Liability Insurance. Details are available on request.
- You are responsible for ensuring your own property insurance is in place during works.
9. Cancellation
- You may cancel a job at any time before work commences by notifying us in writing.
- If materials have already been ordered or work has commenced, you may be liable for costs incurred up to the point of cancellation.
- We reserve the right to cancel or reschedule work due to adverse weather conditions or other circumstances outside our control. We will notify you as soon as possible and arrange an alternative date.
10. Waste Removal
- We will remove and dispose of waste materials generated by our work in accordance with applicable regulations.
- Any hazardous materials discovered during works (e.g. asbestos) will be reported to you immediately. Specialist removal will be arranged at additional cost.
11. Photographs
- We may take photographs of work carried out for our records and for use in our marketing materials (website, social media etc.).
- Photographs will not include identifiable personal information. If you do not wish us to use photographs of your property, please inform us in writing.
12. Complaints
If you are unhappy with any aspect of our service, please contact us as soon as possible:
We will acknowledge your complaint within 3 working days and aim to resolve it within 14 working days.
13. Limitation of Liability
- Our total liability to you shall not exceed the value of the contract for the work in question.
- We are not liable for any indirect or consequential losses, including loss of income or business.
- Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
14. Governing Law
These Terms and Conditions are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.
15. Changes to These Terms
We may update these Terms and Conditions from time to time. The current version will always be available on our website.
Questions about our terms?
If you have any questions about these Terms and Conditions, please don't hesitate to contact us.